![]() I expect you will see the same dummy serial number. If you want to prove this for yourself, remove the PCB with a Torx screwdriver and power it up on its own. I have tried DBAN and Seagate seatools to wipe it and seatools report it is security freeze locked. I suspect that both drives failed to reach the SA at one time, in which case they would have reported the dummy serial number, model number and firmware version in the ROM. You can also run CHKDSK /f /r /x in a Command Prompt for your Windows drive then you need to reboot for ChKDSK to run to check for bad sectors on your Windows drive. It will check and repair any bad sectors on your Windows drive. When a drive cannot access the firmware area in the reserved section of the platters (System Area = SA), it defaults to identifying itself with a dummy ID stored within the "ROM" on the PCB. Seagate Seatools is faster than Seagate Seatools for Windows which is the only advantage to using the bootable version. XxxxxxAx - Self-Service SeaTools Test Code It includes several tests that will examine the physical media on your Seagate,Maxtoror Samsungdiskdrive and any non-Seagate diskdrive. I've had no luck with anything like Seatools or whatever to figure out if they are actually bad or not. User Guide wrote: SeaTools for Windowsis a comprehensive, easy-to-use diagnostic tool that helps you quickly determine the condition of the diskdrive in your external hard drive, desktop or notebook computer. It appears that the test codes have changed in recent times, but my understanding was (in 2013 ?) that the second last digit identifies the failing test, as follows: hotcrandel Gawd Joined Messages 781 I have a stack of about 15 seagate 10/15k rpm drives at work that have fallen out of various RAID arrays over the years. It is generated from the drive's serial number and the number of the failing test. This code is an encoded hexadecimal number which is unique to each drive. When I try to run the SeaTools.exe, 'Please wait while setup is complete' sic flashes up briefly. Can someone help me understand what is going on?Īs part of the RMA process, a user needs to obtain a SeaTools "test code". 1 SeaTools 5.0.140 installs under Windows 10, but doesn't run. Here is the log file note the failed tests on two different dates - they are on two different hard drives. ![]() This is why the Seatools log file got appended. Here's the bizzarre part: both of these drives are showing up as the same S/N in Seatools - and not what is printed on the label on the hard drives. The replacement drive could be formatted by my Mac, but the Short Generic failed. Resource Centre Blog Open Source Partners Log-in My Account Search Products. The first one could not even be formatted (Seatools said cyclic redundancy check failed). SeaTools - Quick diagnostic tool that checks the health of your drive. ![]() But having terrible luck with the quality of the drives being shipped. I found Seagate Ironwolf 4TB drives on Amazon for $15 less than the WD Reds.
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